Terms & Conditions

By using this site or engaging us, you accept these terms. Where you have signed a separate proposal, statement of work, or master services agreement, that document takes precedence over anything here that conflicts with it.

Quotes are valid for 30 days and are based on the scope described in the proposal.

Work outside that scope is a change request: we will quote it separately and will not start it until you approve the cost in writing.

Provide content, assets, feedback, and approvals within the timeframes agreed in the project schedule.

Ensure you hold the rights to any material you supply. You indemnify us against claims arising from material you provide.

Nominate one person with authority to approve work. Delays in feedback move the delivery date accordingly.

Each project stage includes the number of revision rounds set out in the proposal, typically two.

A revision round means one consolidated set of feedback. Additional rounds, or changes that reverse a previously approved decision, are billed at our standard rate.

Ownership of final deliverables transfers to you once we have received payment in full.

We retain ownership of our pre-existing tools, libraries, and internal frameworks, and grant you a perpetual licence to use them as part of the delivered work.

Unsuccessful concepts and working files remain ours unless the proposal says otherwise.

Unless you ask us in writing not to, we may show the work in our portfolio and case studies.

Projects often rely on third-party services — hosting, plugins, fonts, APIs. Their licence fees are your responsibility unless the proposal states we cover them, and we are not liable for their availability, pricing changes, or discontinuation.

We fix defects in our work reported within 30 days of launch at no charge.

This does not cover changes to scope, issues caused by third-party updates, edits made by you or another party, or new feature requests.

Nothing in these terms excludes liability that cannot lawfully be excluded.

Subject to that, our total liability in connection with a project is limited to the fees you have paid us for it, and we are not liable for indirect or consequential loss, including lost profit or lost data.

Either party may terminate with 14 days' written notice.

On termination you pay for all work completed to that point, and we hand over the deliverables produced so far. Refunds are handled under the Payment & Refund Policy.

These terms are governed by the laws of […] and the courts of […] have exclusive jurisdiction.